Note: This is not an exhaustive list of all projects
2023
- Pitched and got approval for new cloud-based phone system to be deployed in 2023
- Migrated over 24 offices and almost 500 people from legacy on premises phone services to Zoom Phone
- Coordinated multiple ISP/telco changes and upgrades
- Configured networks for 10 new offices since the beginning of 2023
- Participated in more vendor risk due diligence
2022
- Migrate multiple offices from analog 3rd party phone systems to PRIs and our Call Manager system
- Migrate multiple offices from analog POTS fax lines to eFax solution
- Configure and deployed Single Sign-On (SSO) implementations across many platforms
- Coordinated multiple ISP/telco changes and upgrades
- Received CompTIA Security+ certification
- Received Microsoft Security, Compliance, and Identity Fundamentals certification
2021
- Planned, configured, and deployed new WAN circuits for HQ and secondary office to be DIA fiber instead of private L2 circuits
- Migrate multiple offices from analog POTS fax lines to eFax solution
- Worked with cloud-based disaster recovery service to deploy failover Meraki firewall
- Configure and deployed Single Sign-On (SSO) implementations across many platforms
- Research and configure TLS best practices on server infrastructure
2020
- Planned, configured, and deployed client VPN solution for the entire company to be able to work from home
- Configure Cisco Jabber softphone for the entire company to be able to work from home
- Deployed and administer vulnerability scanning and management solution
- Configured networking devices for two offices from acquisition
- Configured a new firewall, switch, voice gateway, and wireless access point for new locations
- Cut voice systems over to our Call Manager environment from old telco
- Relocated a branch office and configured new networking equipment and subnet
- Configured a new firewall, switch, voice gateway, and wireless access point for a new location
- Reconfigure networking equipment company-wide for best practice SSH access
2019
- Planned, configured, and deployed company-wide SD-WAN solution
- Added redundant cellular internet connectivity at each office
- Configured networking devices for an office from an acquisition
- Configured a new firewall, switch, voice gateway, and wireless access point for a new location
- Cut voice system over to our Call Manager environment from old telco
2018
- Planned and configured 802.1X port security on all network switches
- Configured all switches with either 802.1X or sticky MAC address security
- Planned and configured a Cisco voice gateway router upgrade
- Configured router and Call manager to handle new extensions and call flow using PRI instead of POTS
- Worked with Telco to schedule and meet requirements of location
- Replaced WAN router with RMA due Cisco chipset failure
- Configured networking devices for two offices from acquisition
- Configured a new firewall, switch, voice gateway, and wireless access point for new locations
- Cut voice systems over to our Call Manager environment from old telco
- Relocated a branch office and configured new networking equipment and subnet
- Configured a new firewall, switch, voice gateway, and wireless access point for a new location
- Configured new network equipment for office expansion
- Cisco network hardware/firmware upgrades across the enterprise
2017
- Lead in assisting network and voice planning and deployment of new Cisco Call Manager environment
- Helped clean up old Call Manager configuration
- Replaced multiple outdated Cisco voice gateway routers with new series
- Helped plan new 4 digit internal extensions
- Helped deploy Cisco Expressway infrastructure required for phone registration over the internet
- Followed test plans during cutover for all call routes
- Assisted in upgrading SAN environment
- Researched, configured, and deployed SAN switches
- Created IT Metrics reports for departmental and executive review
- Maintained and delivered reports monthly
- Cisco network hardware/firmware upgrades across the enterprise
2016
- Lead in assisting network planning and deployment of a new WAN infrastructure while moving server environment to a co-location facility
- Migrated HQ to new IPv4 subnet to allow for server subnet to relocate to colo
- Configured and deployed new switches in colo for servers
- Assisted in migrating to new Cisco ASA Firepower firewall as a hub for site-to-site VPNs
- Cleaned up firewall ACLs and created technical and executive firewall documentation
- Deployed PRTG Network Monitor in place of a simple Ping monitoring system
- Built out the entire platform to monitor all network and server resources
- Configured proper alerting on action items
- Maintained and administered platform
- Researched, planned, and deployed a new antivirus platform
- Researched all of the top AV offerings and chose the best for the company
- Planned all of the AV exceptions and policies
- Deployed to entire server and workstation environment
- Maintained and administered platform
- Planned and deployed a new backups network
- Deployed a new switch and connected critical servers to the backup server to offload network traffic from the data network
- Cisco network hardware/firmware upgrades across the enterprise
- Received Cisco CCNA certification
2015
- Replaced core switch at HQ due to hardware failure
- Configured and deployed new switch
- Cisco network hardware/firmware upgrades across the enterprise
- Upgraded Cisco ASA firmware and device management software for security and features
- Upgraded Cisco IOS firmware on access switches for security and features
- Replaced Cisco switches within infrastructure due to age
2014
- Cisco network configuration best practices across the enterprise
- Configured AAA on Cisco ASAs for more secure authentication
- Standardized Syslog configuration for proper device logging
- Standardized console login configuration for secure physical access
- Configured and forced SSH access for secure remote access
- Configured Network Time Protocol (NTP) for proper time stamps for logging
