Résumé


Summary

I am a husband and a father. I plan to maintain and advance my career in the field of information technology. I have a passion for Networking and Cyber Security.



Work Experience


Network Support Specialist at Savant Capital Management
March 2018 – Present

  • Configure, install, update, and support network and voice equipment
  • Monitor network systems for health and security related events
  • Configure, monitor, and maintain wireless infrastructure
  • Monitor and maintain ISP and Telco services
  • Allocate network resources and document utilization
  • Write and maintain detailed system documentation and procedures. Prepare training materials as required
  • Manage endpoint and web security platforms
  • Configure, update, and monitor the systems monitoring platform
  • Maintain firewall configuration and monitor for abnormal behavior
  • Complete periodic log file reviews and identify abnormal events through the use of the security information and event management software
  • Regularly assess network and voice systems for vulnerabilities


Information Technology Specialist at Savant Capital Management
May 2015 – March 2018

  • Responsible for configuration, deployment, and maintenance of Cisco networking equipment
  • Configure Cisco phones and voicemail accounts
  • Monitor the help desk and provide solutions to support requests
  • Provide hardware, software, and voice system training
  • Configure, install, and support desktop computing equipment
  • Perform user and computer moves, adds, and changes
  • Assist with general server maintenance
  • Produce and maintain detailed systems and procedures documentation
  • Maintain security of systems and provide access to applications and files as needed


Information Technology Intern at Savant Capital Management
June 2014 – May 2015 (1 year)

  • Help with upgrading network equipment
  • Assist with updating/configuring of Cisco phone system
  • Create networking ports and switches documentation
  • Provide assistance to monitor and complete tasks received through the company Help Desk
  • Provide technical support related to Windows and Apple equipment
  • Assist with user and computer moves, adds, and changes
  • Upgrade Windows desktops and laptops as needed

Certifications


Cisco Certified Networking Associate (CCNA R&S)
September 2016 – September 2019


Skills

  • Networking
  • Troubleshooting
  • VoIP
  • Cisco Technologies
    • Routing / Switching
    • Meraki Wireless
    • ASAs
    • IOS
    • Call Manager / Unity
    • Umbrella
  • Microsoft Technologies
    • Windows 10
    • Server 2008 R2 / 2012 R2
    • Office 2010 / 2016
    • Active Directory
    • Group Policy
  • Citrix XenDesktop End User Support
  • Sophos Central Administration


Education


Rock Valley College
Associates Degree in Cisco Networking – 2013 – 2015


Awards and Honors


President’s List / Graduation with Highest Honors
Rock Valley College


Volunteer / Organizations


Tech / Media Volunteer at local church
2016 – Present


References available on request. 


Check out my About Me or Projects to see more.